Frequently Asked Questions
Frequently asked questions about childcare
When you are pregnant for the first time, a lot can come your way. You have to study all kinds of subjects. One of these is childcare. Because Kibeo has many years of experience, we know which questions almost mothers have about childcare. Here you will find the most frequently asked questions. Do you have any questions that are not listed? Call us and we will be happy to help you: (0113) 760 250.
1. From when can you register with a childcare organization?
This can be done immediately if you are pregnant. Most moms-to-be do this around 15 weeks.
2. How old does my child have to be to go to daycare?
At Kibeo, children from 8 weeks can come to us. They stay in daycare until they are 4 years old.
3. The website shows net amounts. What about surcharges?
Through toeslagen.nl you can apply for childcare allowance. This is a contribution towards the costs of childcare. This often adds up to 70% of the cost. You pay the gross costs to Kibeo. The Tax and Customs Administration will transfer the allowance to your account. Apply for your allowance in time. This can only go back up to 3 months. Childcare at Kibeo is therefore often only € 1.41 net per hour.
4. How much allowance will I receive?
On toeslagen.nl you calculate your refund for your situation. You can of course also call the Customer Relations department on 0113 760 250 for a tailor-made quotation. They will calculate how much your allowance will be for you.
5. What is the difference between vertical and horizontal groups?
Both types of groups have their own advantage. In vertical groups, children from 0 to 4 years old sit together in the group. Younger children look at the older children and learn from this in their development. Older children learn to take young children into account.
In a horizontal group, children of the same age sit together. We then have baby, toddler and toddler groups. The spaces are specially designed for age and development.
6. Is there room for my child everywhere?
Kibeo has no waiting lists, so there is almost always room at the location of your choice. If this is not the case, we will work with you to find a suitable solution.
7. Can I also look inside a location of my choice without obligation?
Of course. Make an appointment via the Customer Relations department and you will receive a no-obligation tour of a location of your choice. Or just visit a branch.
8. How do I register for childcare?
This can be done via the online registration form. Or by phone via (0113) 760 250. Our employees of the Customer Relations department are happy to help!
